Volume 8, Issue 3,4 July-December 2003


The Role of Leadership in Innovation and Competitiveness of Export Firms: A Sri Lankan Perspectives
Authors:Ranasinghe,Sudatta; Weerawardena, Jey
Keywords:Leadership Organizational Learning

Organizational Politics and its Influence on Work Outcomes
Authors:Wijeweera, Dilini; Jayawardena, A. K. L.
Keywords:Organizational Politics

A Customer Value Typology Beyond the Functional - Emotional Dichotomy
Authors:Liyanage, Uditha
Keywords:Customer Value Typology; Emotional Dichotomy

Customer Satisfaction in Sri Lankan Retail Banking: The Role of Service Quality
Authors:Wijetunga, Dinuka; Gunathilake, Ranjani
Keywords:Customer Satisfaction; Service Quality; Retail Banking

Corporate Social Responsibility Practices of Sri Lankan Private Sector:An Exploratory Study
Authors:Rathnasiri, H. C.
Keywords:Corporate Social Responsibility

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